Drafted: January 1, 2025
This is the Privacy Policy of LS Security Oy, prepared in accordance with Sections 10 and 24 of the Finnish Personal Data Act and the EU General Data Protection Regulation (GDPR). In this document, we explain how LS Security Oy processes customer data.
This Privacy Policy outlines what information we collect about our customers, the purposes for which we use the data, and how we protect the collected data. Please note that by making a purchase and/or subscribing to our newsletter, you consent to the storage of your information.
Providing contact and payment information is mandatory when purchasing services from LS Security Oy.
We reserve the right to make changes and updates to this Privacy Policy.
1. Data Controller
LS Security Oy
Business ID: 2546562-1
Sibeliuksenkatu 4 B 50, 00260 Helsinki
+358 44 207 3190
lauri@ls-security.fi
2. Contact Person Responsible for the Register
Lauri Sippola
LS Security Oy
+358 44 207 3190
lauri@ls-security.fi
3. Name of the Register
Customer Register of LS Security Oy
4. Purpose of Processing Personal Data
Personal data is used for maintaining customer relationships, processing orders, billing, improving the user experience on the online store, conducting analytics, and preventing misuse. The data is also used for informing customers about LS Security Oy’s activities, provided the customer has given permission. Customers have the right to prohibit the use of their data for direct marketing.
5. Content of the Register
The register contains the following information:
When subscribing to the newsletter or responding to customer surveys, the following data is collected:
Name
Email address
Language
We also collect data observed during the use of the online store service and derived through analytics, such as browsing data and device identification data (see further details under the section “Use of Cookies”).
6. Regular Data Sources
The primary source of data is the user themselves. Data is obtained directly from the customer during online store orders, via email, or over the phone, or when a purchase agreement is made through other means. We strive to indicate which data is mandatory for entering into an agreement and which can be provided voluntarily.
7. Regular Data Disclosures
Data is used solely for managing customer relationships. Some necessary data may be disclosed to third parties, such as payment system providers, credit providers for installment payments, delivery companies to ensure delivery, or analytics and statistical partners for analytics purposes. Data may also be disclosed to authorities as required by law.
8. Data Transfers Outside the EU or EEA
Data is not transferred outside the EU or EEA.
9. Data Retention
LS Security Oy retains customer data for the duration of the customer relationship. Upon a customer’s request, personal data can be removed from the register. However, the retention of order, payment, and billing data for completed orders is governed by the Finnish Accounting Act (1997/1336, Section 10).
10. Use of Cookies
We use cookies and similar technologies. Cookies are used to collect information about website traffic and to enhance the user experience on the user’s computer. Cookies and other identifiers have a set expiration period after which the browser deletes them.
We collect visitor data through cookies for analytics and personalization purposes with third parties. The data used is anonymized. We utilize Google Analytics for analytics related to our website. Learn more about how Google Analytics handles data.
11. Basis for Register Security and Security Measures
The processing of the customer register is carried out with care, and the processed data is appropriately protected. Customer data is collected in a secure electronic database that requires a username and password for access. Only the main administrator can grant access to the customer register, and access levels are determined for each user.
The customer register is handled confidentially. The data is processed only by LS Security Oy employees whose job description requires it, and they are bound by a confidentiality agreement. Customer data is stored electronically, and unnecessary paper copies are destroyed securely.
12. Right to Access and Rectify Data
Customers may request a summary of their personal data, including all personal data they have provided to us. This information can be requested by contacting us via email. You can also request the deletion or modification of your personal data. Additionally, customers have the right to prohibit the use of their data for marketing purposes. Requests to restrict data processing must be submitted via email to the contact person responsible for the register.
The right to delete personal data does not apply to information we are required to retain for administrative, legal, accounting (such as fulfilling obligations under the Accounting Act), or security purposes.
13. Contact Information
You can contact us via email at: lauri@ls-security.fi
